First of all, there is no general cancellation rules at MyChauffeurDrive as each request is treated individually. Cancellation charges depend on the vehicle you require and trip complexity. Once you receive the price for your request, we also provide you with the cancellation policy related to your trip.
However below you can get familiar with general cancellation rules applied to all our provided services:
1. The customer must inform us regarding any changes related to his trip not less than 48 hours before the service (ex.: extension or reduction of service hours).
1.2. All modified changes serve as updated agreement between customer and MyChauffeurDrive. No PDF or any other file with the updated booking information will be sent to the client (only in case the customer will make a request for it).
1.3. All written correspondence serves as written agreement between the customer and MyChauffeurDrive (even if No PDF or any other file with booking information was sent to the client).
1.4. If the client would like to reduce the service hours by his own will during the trip, the amount he paid for the service is non refundable and the client cannot use it for his/ her another potential service.